OPTEX FA CO., LTD. and OPTEX FA Group companies (hereinafter collectively referred to as “the Group”) handle personal information appropriately and securely in compliance with the Act on the Protection of Personal Information and related laws and regulations to appropriately protect personal information provided by you.

Our Fundamental Policy

The fundamental policy for the personal information security management of the Group is as follows:

1. Full understanding and thorough protection of personal information

We will comply with laws and regulations and other norms on personal information, put in place internal rules regarding the handling of personal information, and make the importance of personal information protection fully understood by all employees.

2. Collection and use of personal information

When collecting personal information, we will clearly notify you of the purposes of that collection in advance, and use the acquired information exclusively within the scope of the stated purposes of use.
If required to use the collected personal information beyond the scope of such purposes of use, we will obtain your consent in advance.

3. Management of personal information

We will take necessary and appropriate measures to prevent unauthorized access to, and leaks, losses, destruction, and manipulation of, personal information.
When disclosing or providing personal information to any of contractors or a third party, we will oblige such contractor or third party to comply with the Act on the Protection of Personal Information to ensure thorough management.

Name, Address, and Representative Name of the
Business Operator Handling Personal Information

OPTEX FA CO., LTD. For the address and representative name, please see the Corporate Data page.

Handling of Personal Information

1. Purposes of use of personal information

The Group will handle personal information within the scope as required for the achievement of the following purposes of use. When using personal information for any purpose other than the following, we will obtain your consent in advance:

(1) Planning, development, manufacture, and quality improvement of products, etc.

(2) Sale and provision of products, services, etc.

(3) Provision of information on products, exhibitions, seminars, campaigns, etc. and other information useful to you.

(4) Provision of material in catalogs, electronic data, etc., for products and services, and management of rental test equipment.

(5) Response to and confirmation of inquiries from you and business connections, etc. and keeping records thereof.

(6) Information provision, communication, and selection procedures for contest projects hosted by the Group, and procedures for sending prizes to winners, etc. or.

(7) Information provision and communication with, and selection procedures for job applicants, interns, or prospective interns of the Group, company entrance procedures for new employees, and internship training procedures.

2. Provision of personal information to third parties

The Group will not disclose or provide personal information provided by you to any third party, except:

(1) When your consent is obtained.

(2) When it is necessary to disclose or provide the information to a service contractor to execute the service desired by you.

(3) When it meets conditions specified by laws and regulations.

(4) When jointly using the information under “3. Joint use of personal information” below; or.

(5) When succeeding to a business through merger, company split-up, or business transfer, or for any other reason.

3. Joint use of personal information

The Group will jointly use your personal information within the scope as required for the achievement of the prescribed purposes of use.

(1) Company to jointly use
Domestic and overseas subsidiaries or affiliates of OPTEX FA CO., LTD.

＜Partner Companies＞
・OPTEX MFG CO., LTD.

(2) Items of personal information to be jointly used
■ Name, company name, department, title, address, phone number, fax number, e-mail address, product purchase history, and other personal information provided by you which is necessary to achieve the prescribed purposes of use.

(3) Name, address, representative, etc. of the person responsible for the management of personal information jointly used.
■ OPTEX FA CO., LTD. (For the detailed information on the Company, please see the Corporate Data page.)

4. Handling of personal information outside Japan

The Group may provide personal data to third parties in foreign countries to jointly use such data with its affiliates, depending on cases.

(1) Name of the relevant country
To be handled in countries where an overseas site of the Group is located.

(2) “Information related to the systems in relevant foreign countries for protection of personal information obtained by an appropriate and reasonable means” and “Information on the measures for protection of personal information taken by the relevant third parties”
• Personal Information Protection Commission “Study on the systems, etc. for protection of personal information in foreign countries (to external site)”

5. Disclosure, correction, deletion, and suspension of use of personal information

If requested to disclose, correct, delete, or suspend the use of information, the Group will respond to a reasonable extent, after confirming that it is a request from the individual in question.
When requesting disclosure, etc., please download and complete the following form, and send it by mail to the address stated in the form together with an identity verification document.
• Click here for the forms for requesting disclosure, etc. and the individual/agent identity verification document (PDF).

6. Continuous reviews

The Group will continuously review and improve its handling of personal information to ensure effective management of personal information. As a result, the Privacy Policy may be revised without notice.

Handling of Personal Data of EEA or UK Residents

If you reside in the EEA (European Economic Area) or the UK, please read the following.
The Privacy Policy of the Company and Handling of Personal Data of EEA or UK Residents are collectively referred to as the “Privacy Policy.”

1. Personal data to be handled

In the course of your involvement with the Company, we collect and process the following personal data relating to you:
• Name, company name, address, title, phone number, and e-mail address; and
• Cookies and IP addresses.

2. Sources of personal data

We collect personal data from the following sources:
• We may obtain your personal data through our business partners such as our sales agents, distributors, or service agents, in addition to obtaining directly from you.

3. Legal grounds for handling personal data

We handle your personal data as stated in (1) to (7) in the “Purposes of use of personal information” above based on the following legal grounds:

(1) Planning, development, manufacture, and quality improvement of products, etc.
We handle information on your transactions with us or your inquiries based on the legitimate interest of making our products and services more convenient and better for you.

(2) Sale and provision of products, services, etc.
We handle information on your transactions with us to achieve the legitimate interest of performing contracts or developing better products, etc.

(3) Provision of information on products, exhibitions, seminars, campaigns, etc. and other information useful to you.
We handle your information based on our legitimate interest of providing better options to you or based on your consent.

(4) Provision of material in catalogs, electronic data, etc., for products and services, and management of rental test equipment.
We handle your information for our legitimate interest of providing better products to you.

(5) Response to and confirmation of inquiries from you and business connections, etc. and keeping records thereof.
We handle information on your inquiries, etc. with us based on your consent.

(6) Information provision, communication, and selection procedures for contest projects hosted by the Group, and procedures for sending prizes to winners, etc.
We handle your information for the legitimate purpose of conducting contest projects and procedures related to them.

(7) Information provision and communication with, and selection procedures for job applicants, interns, or prospective interns of the Group, company entrance procedures for new employees, and internship training procedures.
We handle personal data of applicants for jobs with us for the legitimate purposes of smooth recruitment activities and subsequent entry procedures, as well as performing contracts associated with them.

4. Transfer outside area

We may transfer your personal data to countries where the Company is located outside Japan, the EEA, and the UK based on the adequacy decision adopted by the EEA or the UK or on your consent, or to perform contracts with you.
In such case, we will use the standard contractual clauses approved by the European Commission or obtain your consent, before transferring your personal data.

5. Retention of personal data

We will not retain your personal data beyond the period necessary to fulfill the purposes listed in our Privacy Policy or the period required by law.
In some circumstances, however, we may retain your personal data beyond such periods to comply with requirements of laws or regulations.

6. Exercise of rights by EEA or UK residents

Residents in the EEA or the UK have the following rights in relation to our handling of personal data:

(i) Right to withdraw their consent to our handling of personal data.

(ii) Right to data portability.

(iii) Right to make an objection to our handling of personal data in cases:
• Where we use their personal data for direct marketing; or
• Where our handling of their personal data is based on legitimate interests and they have reasonable grounds to object thereto; and

(iv) Right to file an objection with the competent supervisory authority.

7. No obligation to provide personal data

You have no legal or contractual obligation to provide your personal data to us.

Revision of Privacy Policy

We will revise our Privacy Policy as required by laws and regulations or other circumstances. Please check this page regularly for any revised versions.
Once you agree to our Privacy Policy and provide your personal data, you will be deemed to have agreed to the revised version when you use our website after a revision of such Policy.

Published on: October 1, 2019
Revised on: May 1, 2025

Personal Information Contact