Privacy Policy


OPTEX FA and OPTEX FA GROUP may collect your personal information. For example, we collect your personal information when you create an account or send us an email, when you sign in into any password-protected area of this Website, then this Website will recognize who you are and will collect information that you submit. Any information collected about you from this Website may be associated with other information that OPTEX FA has collected about you.


OPTEX FA may use collected information for providing services that you requested or improving our products and services, to help OPTEX FA to improve and enhance the Website experience for all of its visitors. For any other purpose outlined in this Privacy Policy to be permitted by law.


OPTEX FA may share the information with OPTEX Group, contracted 3rd parties and distributors in the territories only for providing services requested. For example, our distributors may inform you pricing, availability, technical support and interactive communication for customer satisfaction without delay.

Joint use of personal information

OPTEX FA may use jointly customer’s personal information with Group companies to the extent necessary to achieve the purpose of use.

○Group companies
■ Guangzhou Optex Industrial Automation Control Equipment Co., Ltd.
■ Tokyo Opto-Electronics Co., Ltd.

○Purpose of use
■For making contact in regard to transactions, inquiries and brochure requests.
■For supplying our products and services.
■For an information about our exhibitions and seminars.
■For other purposes with previous consent.

○Items of jointly used personal information
■Name, company name, department, title, address, telephone number, fax number, mail address, product purchase history, etc.

○Name of person responsible for the management of jointly used personal information.

IP Addresses

An IP address is assigned when you connect your computer to the Internet. Your IP address is a number that is used to identify your computer so that data (such as the web pages you request) can be sent to you. They are automatically collected by OPTEX FA web servers.

Other Information

When you access the OPTEX FA Website, OPTEX FA will automatically receive some information about your use of the service such as the date and time of access of the Website, the domain and host from which you access the Internet, your browser software and operating system, website address you are referring, and the specific activities you are engaged in while visiting the Website. This aggregate tracking information is used to help OPTEX FA to improve website experience for all visitors.


OPTEX FA may send Cookies to your computer on the basis of the information that we have collected about your visit. They contain information allowing us to recognize when you are visiting the Website and to keep track of your preferences.

If you would like to delete Cookies, please refer to your web browser's Help and also you may be able to block the Cookies sent to you.

September 2019 OPTEX FA CO., LTD.